Refunds and Exchanges
Refunds & Exchanges
If you are unhappy with any item, we offer an exchange or refund provided that the item is returned in its original condition within 28 days of receipt. Please contact us in the first instance for a returns address.
Our email address is: firstname.lastname@example.org
Our telephone number is: 07815 445031
Please ask for proof of postage from the Post Office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit. The cost of returning an item to us falls upon the purchaser, unless you found the item to be faulty or damaged.
Please note refunds may take up to 3 working days to process and will be refunded back through the payment method used by you when purchasing the goods. Refunds or replacements will be issued upon receipt of the returned goods.